Cancellation and Refund Terms

6. Cancellation and Refund Policy

Cancellation and refund conditions provided on the platform are applied based on the policy selected by the host in the listing, namely “Full Refund, Flexible, Moderate, Strict or Non-Refundable.”

The guest acknowledges that they have seen, read, and accepted the selected cancellation policy before completing the reservation.

Accordingly;

Cancellation and refund conditions are determined by the host Refund rates and timelines are applied according to the selected policy In cases where no refund or partial refund is applied, responsibility belongs to the host

TURLABIO;

Is not a party in determining cancellation and refund policies Does not make refund decisions Is not responsible for the refund process

The guest accepts that all rights and obligations regarding cancellation and refunds are between the host and the guest.